I have a zero tolerance policy for verbal abuse or any form of disrespect when doing business.
Verbal abuse constantly happens in the workplace, often going unchecked and wrecking havoc on the mental and sometimes physical health of others. While I understand that many of us go through struggles and deal with frustrating problems, this does not entitle anyone to cruelty. We should all have a basic understanding of one thing: Respect. Treat others how you want to be treated.
I have worked with enough narcissistic people to know that many try to get what they want through derogatory comments, directed at others. You can’t pay me nearly enough to put up with such behaviors. Recently, an encounter with a client agitated me with significant levels of abuse and disrespect. With frequent occurrences of gas lighting, how she could have done a better job of my work and how I wasn’t good enough for her, I nearly walked out. Only the atrocious conditions her horses lived in prevented this from happening, as I felt they needed someone to be their voice. In the end, because of receiving threats, I needed to take measures to ensure my personal safety and privacy.
I will not put up with this sort of interaction, either directed towards myself or my assistants. My goal is to deliver exceptional service for those that appreciate it. Abuse and disrespect will not get anyone ahead in life, nor will it get you anywhere with me.
So, before someone goes about blatantly attacking someone else’s professional life and skills, claiming that they can do it better and accusing them of being the “bad” person. He or she should ask him/herself this: Why am I not doing this myself instead of paying someone of “lesser quality” to do it for me?
If we would treat each other with common courtesy, we could make this world a much better place.